Customer Feedback

 

Here is a collection of customer comments regarding their perception of our performance at their event.

 

Hi Jim! I haven’t gotten around to all my thank you’s yet, but yes, the tables were perfect, the dealers were perfect. Nyna was SO great to work with. She came up and introduced herself and was super pleasant. I heard zero complaints. I will be sure to recommend Atlanta Casino for anyone else I know looking for this experience. I truly hope your team enjoyed themselves too.
Jennifer, representative of Chattanooga branch of national 501-C3 organization
 
Good Afternoon!! We absolutely had an awesome time at my party and it’s primarily because of your great staff and games. EVERYONE said how this was the best house party they have ever been to. The guests have made multiple comments about how the dealers made it fun and how they actually learned how to play casino games that they never knew how to play. Craps was definitely one of those games that pretty much everyone learned how to play. Many calls telling me how they thought your service was top notch! Will was definitely a hit.
You guys were very professional and easy to deal with. The set-up and break down was non-intrusive while the party still continued after the “betting” was over. Nyna was also easy to deal with along with you, of course! You were very responsive from the very start and I appreciate that.
Everyone, of course, is ready for the next party. They have even suggested everyone splitting the costs. Your company and dealers made my “40th” Birthday one that I will never forget! I have posted several really cool pics of you, your team, and your games on my Facebook page. I would be happy to share if you would like them (especially one of you).
Thanks for helping make my party great!
Melissa, Chattanooga customer

 

Hi Jim,
I’ve been meaning to call you all week and tell you what a wonderful time we all had Saturday night!
You and your team delivered a night of outstanding entertainment and as the event coordinator for our company’s event, you made my role easy! Personally, I can’t say enough great things about Will the dealer at the blackjack table. What a great teacher and entertainer. One of the guests raved about the 3 card poker dealer and others loved the roulette dealer.
In summary, a fantastic time was had by all!!! Wish we could have played longer! Happy to recommend you to any prospective clients! Please call or email with any questions.
Thanks again- Emily

 

Jim:
Thanks for the followup. We thought the event went very well (especially the casino part), due to you and your great team of dealers, Neena(Nyna), and JJ. Everyone was super – very professional, pleasant and helpful. They looked good too!
We’ve yet to learn about how well the actual fundraising went, but we’ll be in touch with the folks at Susan Komen to learn more as they get everything settled. Regardless, I hope we can do it again. It would definitely be a pleasure to have the opportunity to work with you in the future
Carla, producer for fundraiser event in Chattanooga
 
Hi Jim,

The event was great, and everybody seemed to have a great time! I have received a lot of positive feedback from people hoping the tradition continues for years to come.
I thought the dealers were terrific. Many interacted with the guests and patiently taught them the rules. I haven’t heard any complaints about them at all.
We will for sure let you know if we plan to hold a casino night in the future, as I thought it was run smoothly and worked out great.
Thanks,
Representative Emory Medical School
 
Thank you SO much for all you and your team did for our holiday party! It was a HUGE success and they can’t wait for next year! I thought that your team did an excellent job! I especially loved the woman who was my initial point of contact; sorry I cannot remember her name(editor’s note; it was Nyna). She took the time to ask our opinion on everything before acting which allowed us to provide feedback and envision what she was trying to create! It went very smoothly and there were no complications. Thank you again!
Rebecca Event Producer
 
I HAD AN ABSOlUTE BLAST!!!!! Thank you all for coming. Everyone was kind, helpful, and knowledgeable.
Karla with Chattanooga corporate customer
 
I hope this email finds you well. Casino Night, THE BEST EVER!!! Jim and Nyna are wonderful and they make sure everything goes smoothly….. I have heard nothing but compliments from our guests as well as Jim and Nyna about how the night went.
We will be sending a survey to our top sponsors and board members to get their input. If I hear of anything that we could improve on where the dealers, etc is concerned, I will definitely let you know. But as always, we couldn’t be happier with your services, the dealers, and tables.
Atlanta fundraiser representative
 
Jim,
I want to thank you again for a job well done!  I know that having you and your crew made the party what it was.  My father was thrilled with the event and he said that it will be the “talk of the town” for some time. You guys were professional and that is why I wanted you. The night was perfect all the way to the end.  I know the family would have like to have played blackjack and poker for another three hours had we let them.  Your slogan stating that your dealers make the difference is absolutely true.
If I have the opportunity to do it again I will be giving you a phone call and hope you’re not booked up.
Thanks again for a job very well done!
Michael (birthday party customer)

 

Hi Jim
I would like to thank Atlanta Casino Events and the Dealers who participated
for making my Event – Holliday Family Reunion at the Evergreen Marriott Conference Resort
in Stone Mountain such a hit on Saturday August 2nd. The Dealers came early and set
up all the tables and were very efficient. They were courteous and kept the Guests interested in
the Games and laughing.
They also spent a lot of time instructing the Participants on how to play the
Games. Everyone enjoyed it and had so much fun. My Daughter, who
was skeptical about having a Casino Event and said that the older family members
may not participate raved about how she was wrong and that everyone was having
so much fun. Thank you all again!
Denise

 

Excellent Casino Experience!
ACE creates a very authentic casino experience that is a ton of fun for any event. The student-faculty social event was extremely successful and very reasonably priced. The dealers are friendly and willing to teach your attendees any of the games, and the management is great to work with. I would highly suggest using ACE for any of your event needs.
From Kudzu

 

The party dipped into Atlanta’s thriving casino event entertainment industry by bringing in Atlanta Casino Events to create a real casino atmosphere that featured craps, blackjack, and roulette tables, all manned by professional croupiers. Party attendees were given $5000 in play money, which they cashed in for gaming chips. At the end of the night, players could exchange their winnings for raffle tickets.
The DJ for the event was JJ Chase (JJ the DJ) and he hosted the music, dancing, karaoke, and raffle. The karaoke was surprisingly popular and demonstrated that a few LITS can actually sing. A few, anyway
Emory University event

 

Thanks Jim,
We had so much fun Saturday. Your whole crew was fantastic! I will send this to my controller and have him confirm the total amount (to include tip) and we will pay this today. I will send you a confirmation email as soon as its done. fantastic
Thanks again!
Paula, corporate event customer in Atlanta

 

Awesome Customer Service
Words can’t express how great the customer service is this Jim gives. He answered by emails and calls in a timly manner,was on time for the event, and even gave more than I asked for. The tables that we rented were in excellent shape and everyone loved it.

From Kudzu

 

Jim, please accept my compliments for an awesome party at the Goizueta Business School on this past Monday.
Now that was a party, not just a social gathering.
Kudos for hosting an outstanding event!
Goizueta school of business Emory university

 

Hi Jim,
A great time was had by all. Nothing but compliments for the race and JJ. I think everything worked out even better than expected and I appreciate all that you did. Not sure if we are going to do it again next year – only because you can never re-create something that was so good. But we will see or maybe we’ll do something else you can help with.
We look forward to seeing JJ in May for our son’s Bar Mitzvah.
Thank you,
Karen synagogue fundraiser

 

Jim
I want to thank you again for the outstanding job 
you and your team did last Friday night. 
My staff really enjoyed it. Especially the friendly 
willingness to help teach people how to play. 
I will keep your contact information handy for the next
 time we need a casino party
Best regards,
Matt Corporate VP

 

Atlanta Casino Event’s team did such a wonderful job for last year’s event in making

it a great success. I am asking you if you could work with Habitat again this year.

The event will be held at a different venue than last year.  I believe we would like at least the following gaming tables…
Debbie 5013c3 Worker

Thanks for making me look good . . . as always!
Paul Event Producer

The Casino night went off great and I will definitely recommend your service.
Thanks!

Danielle , Controller,

 

Sorry it's taken me so long to get back to you.
We think the event was a great success  for the clinic, and the Cornerstone
 with the help of you and your dealers we raised over $2000. I know this may not sound
like a lot but for the first time something like this was in Toccoa we feel we
did great.We already have people asking when we are going to do it again so we 
will be getting together later to plan the date.
Thank you and your dealers for making this such a popular event for us.
Michelle
Thanks again for helping to coordinate our neighborhood 
casino night. Jim and his staff were professional and very organized.  They did a great job!
Karen, neighborhood representative